Leak Detection · Water Loss Investigation
A wet ceiling does not identify the leak above it. Water can travel through a slab, along a pipe or behind a wall before it becomes visible. LossPoint traces unexplained water loss back toward its origin so the repair can address the failure rather than the stain.
Based in St. George’s, Grenada, Caribbean · Serving the Caribbean
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Rising water use, a pool losing level, or recurring damage after a ceiling or wall has been repaired all warrant a closer look. A pool shell, fitting, buried line, plumbing connection or building envelope may be involved. Similar-looking symptoms can come from different systems; opening finishes before narrowing the source risks unnecessary disruption and leaves the actual loss active.
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We establish where the water appears, when it occurs and which systems could supply it. Testing is selected to answer that question—not applied as a fixed checklist. Readings and observations distinguish an active leak from old damage, and a plumbing failure from rainwater intrusion or condensation. The extent of an investigation depends on access, operating conditions and what can be safely isolated.
Measurements selected for the case
Applicable to hotel pools and bathrooms, hospital and public-building plumbing, commercial and industrial water systems, and residential properties. The diagnostic question stays the same: where is water leaving the system, and how does it reach the visible damage?
The findings identify the source—or the leading source supported by available evidence—and document the likely water path. They distinguish work needed at the origin from cosmetic restoration at the point of appearance. A follow-up check can then determine whether the intervention stopped the loss instead of simply concealing it.
In hot, windy Caribbean conditions evaporation can be significant, so a falling level alone does not prove a leak. The useful comparison is loss under controlled conditions: with and without circulation, against a reference such as a bucket test, and over enough days to see a pattern. Loss that clearly exceeds evaporation, or changes with equipment operation, points toward a shell, fitting or pipe path to investigate.
Not necessarily. A repeatable stopping level is a useful diagnostic reference: it helps define test conditions, but it does not locate the leak or prove a shell crack. Drain-line geometry, hydrostatic head and connected-system conditions can produce a stopping level without a shell defect at that elevation. Separating shell, fitting and connected-pipe loss requires controlled level observation, targeted dye testing and staged isolation by qualified personnel.
A stain shows where water appeared, not where it came from. Plumbing, roof or window intrusion, a blocked AC condensate line and surface condensation can all produce similar marks. Whether the stain is active, when it grows and which systems run above it help separate these paths. When no supply line explains it, a moisture investigation is often the better starting point.
A suite pool lost water after filling to a depth of approximately 0.65 m. The level repeatedly stabilized around 0.40–0.41 m. During dye testing, draw was observed at the central port of the bottom drain even with its isolation valve closed.
The repeatable stopping level provides a useful reference for comparing loss paths. Dye movement warrants checking the drain’s actual isolation, sealing and connection: a closed valve position does not demonstrate effective isolation, and the dye response alone neither proves a buried pipe fracture nor rules out a shell fault.
Staged isolation and level monitoring should compare shell, fitting, pipe and operational loss. Each stage should establish which path is isolated and whether the water loss changes, so the repair decision follows the evidence. Follow-up testing and validation are required before a repair outcome can be confirmed.
Describe the loss, where it appears and any repairs already attempted. Request an investigation to establish the next useful test.
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